BOACONT_IDV_47QSWA23D0059_4732

Labor rates — B.I. INCORPORATED

13 published rate records across 13 unique labor categories. Source: GSA CALC+.

Median
$115.98

per hour

25th / 75th pct
$90/$121
Min
$65.49
Max
$190.43
Labor CategorySINEducationYearsWorksiteClearanceCurrentYear 2Year 3
Supervisor Program Operations - Contact Center561422Bachelors5Contractor_Facility$190.43$190.43
Contact Center Software Developer561422Bachelors3Contractor_Facility$149.45$149.45
Sr. Supervisor Contact Center Operations561422High School3Contractor_Facility$127.96$127.96
Contact Center IT Systems Analyst561422Bachelors5Contractor_Facility$121.48$121.48
Contact Center Subject Matter Expert561422High School2Contractor_Facility$118.89$118.89
Supervisor Contact Center Operations561422High School3Contractor_Facility$118.89$118.89
Contact Center Software Quality Assurance Analyst561422Bachelors2Contractor_Facility$115.98$115.98
Contact Center Trainer561422High School2Contractor_Facility$102.77$102.77
Contact Center Account Manager561422Bachelors2Contractor_Facility$96.73$96.73
Contact Center Quality Assurance Specialist561422High School1Contractor_Facility$89.67$89.67
Senior Contact Center Agent561422High School2Contractor_Facility$85.64$85.64
Contact Center Agent 1561422High School0Contractor_Facility$65.49$65.49
Contact Center Agent 2561422High School1Contractor_Facility$65.49$65.49

Data source: GSA CALC+ ( calc.gsa.gov). Rates refreshed daily from api.gsa.gov/acquisition/calc/v3.